We used Lisa and her in depth knowledge in November 2017 at our executive refocus days to review where our organisational culture had got to and where next to go. It was a great experience all round and brought clarity to our thinking. Bravo !

For over three decades I have observed Bruce transition from successful office solutions salesperson to inspiring Stanford Business School trained CEO, Director and Chairman.  In “The Best Leaders Don’t Shout” he now shares the lessons, insights and ideas, from his remarkable leadership journey.  I thoroughly recommend this book as compelling reading for any leader of business and people.

Your stories about needing to increase output by 20% every year and people never being satisfied with just what they received last time really resonated with me and we should never forget those. Thanks very much for helping to make it a memorable day.

As my business coach Lisa challenged me and the beliefs that were holding me back, helped me understand how to use my strengths and talents best, and introduced me to highly practical and effective strategies which we introduced in my business – without taking any unnecessary risks. My life and my business transformed, and I went from struggling to keep my business open to selling it for a healthy profit, starting another business, and retiring. I always felt that Lisa truly cared about what I wanted, and what was important to me. Outstanding.

An extremely valuable investment of time that can be put to use immediately. I really liked the action list generated from the course.

Lisa delivered her Adapter Factor workshop to a select group of 2degrees change agents. The 1 day course received rave reviews with comments like “it was awesome I was engaged beginning to end”. The process also generated insightful change ideas that could be game changers for our business. I would highly recommend Lisa to your business if you’re serious about building innovation.

Amazing, 90 minutes of informative, inspirational, engaging and very practical presentation … your stories are certainly excellent teaching tools.

At Telstra, I engaged Bruce to lead for me a critical review of an operating division within the Telstra Media portfolio, targeted at improving overall business performance through a refinement of the strategy and including customer value proposition, go-to-market execution and post sale customer care.  The output of the review was a number of recommendations, many of which were implemented, resulting in improved product performance, profitability and customer satisfaction scores. Bruce engaged very effectively with incumbent leaders, building trust and collaboration. I would recommend Bruce as a consultant to lead any business improvement project.

An excellent handbook that reminds us of the distinction between management and leadership. The former is about sweat; the latter is more about vision, strategy and inspiration. Cotterill laces his prose with memorable aphorisms and intelligent reflections.  A very good read for reflective executives and eager students.