Inspiring Leaders

engage your people - manage millennials - GENERATE customer LOYALTY
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About Bruce

About Bruce

As a five time CEO and current Company Chairman and Director, Bruce is a proven transformation leader with extensive experience across a range of industries including real estate, media, financial services, technology and retail. He is a passionate leader of change, and he believes that better leadership is critical to improving business performance through people.

His various achievements include:

  • Led real estate giant Colliers out of the 1990’s property recession;
  • In six months took a single product from losing $600,000 per year to a $2.2 million profit;
  • Also led Kerry Packer’s ACP Media, and iconic NZ company Canterbury International;
  • Oversaw the largest debt restructure in NZ corporate history – $1.8 billion at Yellow Pages Group;
  • Has made over 2,000 speeches and presentations in NZ, Australia, Asia, UK and USA.

Bruce is now a professional director with a portfolio comprising six boards, is a highly regarded advisor to business leaders, and is one of Australasia’s leading conference keynote speakers.

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    keynote, conference And public speaking

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    The best leaders don’t shout

    How to engage your people, manage millennials and get things done.

    In The Best Leaders Don’t Shout five time CEO Bruce Cotterill shares the lessons he learned fixing broken businesses and rebuilding shattered teams. In this jargon free book and enlightened pathway to improving business performance, Bruce tells memorable stories and shares simple tools, lists and templates, summaries and questions that will help everyone from CEOs to team leaders to build better workplaces, more engaged teams, and happier customers.

    Once you read this book, you’ll want a copy for each and every person on your leadership team. Your people will thank you, and so will your customers, and bank manager.

    This is a very powerful book filled with laser-focused insights on how to lead an organisation to great success. It is one of the few business books I would consider a must read.

    John Spence – USA Top 100 Business Thought Leader

    OveR 5000 copies sold IN NEW ZEALAND.

    Do you aspire to be a better leader?  purchase your copy today.

    Valuable and workable content – could have a week worth of teaching!! Never have enough knowledge, especially when the content is so relevant and achievable.

    Jackie Smith, Manager Takapuna Harcourts
    Jackie Smith, Manager Takapuna

    Everyone I have spoken to since were blown away and ‘totally inspired’ by your presentations.

    Kelly Walden, Portfolio Manager, Conferences  Employers and Manufacturers Association
    Kelly Walden, Portfolio Manager, Conferences

    For a bunch of people who like to all think they do what they do best and know it all, you leave with a lot of questions and plans to better yourself.

    Ed Copsey, Commercial Property Broker Barfoot and Thompson Commercial
    Ed Copsey, Commercial Property Broker

    This book challenges the old adage  “leaders are born not made”. Calling on his wide CEO experience Bruce provides an insightful and practical reference to the key elements of leadership. I would recommend it to any aspiring leader wishing to fast track their skills and career.

    Gary Gwynne, Founder Colenso, Founder Rodd & Gunn, Professional Director 
    Gary Gwynne, Founder Colenso, Founder Rodd & Gunn, Professional Director

    Bruce Cotterill has walked the walk and he has now very ably talked the talk. This book clearly identifies that excellence in business is a journey and not a destination. He has cleverly guided the reader down the leadership highway regardless of where they are commencing their trip. Bruce has considerable experience across a broad range of platforms and I found his ideas, examples and guidance insightful and, most importantly, practical. This book is a compelling read and there is something valuable in here for everyone, no matter what your experience or background may be. I am confident that it will provide added clarity and focus to your planning and help you with your leadership journey no matter how far down that road you are.

    Colonel (Retired) Jim Blackwell, ONZM, NZSAS, CEO Kauri Group Companies
    Colonel (Retired) Jim Blackwell, ONZM, NZSAS, CEO

    Thoroughly enjoyable and refreshingly interesting and implementable.

    Kirsten Bishop, Manager Bayleys, Auckland North West
    Kirsten Bishop, Manager

    An extremely valuable investment of time that can be put to use immediately. I really liked the action list generated from the course.

    Andrew Clark, Commercial Broker Barfoot and Thompson
    Andrew Clark, Commercial Broker

    I really enjoyed your talk. It was informative and entertaining. The beginning was fantastic when you started talking right next to me, and engaged the whole room by being in the audience and walking amongst us.  I was in Real Estate for 8 years and often saw speakers and trainers, but none as engaging as you.  Thanks again for your inspirational talk.

    Stephen Langridge, South Island Account Manager Thermakraft
    Stephen Langridge, South Island Account Manager

    We used Lisa and her in depth knowledge in November 2017 at our executive refocus days to review where our organisational culture had got to and where next to go. It was a great experience all round and brought clarity to our thinking. Bravo !

    Leanne Mash - CEO

    IN MY OPINION…

    9 Questions and 9 Reasons – How to Help Your People to Change Habits

    9 Questions and 9 Reasons – How to Help Your People to Change Habits

    Change programmes come into Companies in various guises. Some are a result of a missed opportunity or missed target. Others the result of acquiring or being acquired. Some, simply through product changes or new personnel. At the extreme end are those forced as a result of an often invasive consulting process, whereby your people are already offside before you start

    8 Great Questions to start a conversation with your customers.

    8 Great Questions to start a conversation with your customers.

    Last week I sat with a small management team at a software company, discussing their plans. These people are moderately successful but are wanting to take their business to another level. Like many mid sized business entrepreneurs, they are not sure how to do so.

    It began quite simply! I asked, “what do you think your clients think of you?” For the first time, the room went silent. Not because their client relationships are bad, but because they didn’t know.

    TOM PETERS: Still fantastic after all these years.

    TOM PETERS: Still fantastic after all these years.

    In 1982 McKinsey consultants Tom Peters and Bob Waterman wrote “In Search Of Excellence”. Many regard it as one of the most influential business books of all time. It also launched Peters as one of the world’s pre-eminent business management “gurus”. He’s since written a number of books and made hundreds of speeches, preaching his no nonsense, return to basics brand of management thinking. Last week Tom Peters was at my old school, Auckland University, and I went along.

    Super City? Super Shambles!

    Super City? Super Shambles!

    This week we have had the news that yet another civic authority is in financial strife after years of mismanagement, excessive borrowing and living above its means. Only this time, it’s not some far flung district hidden away in the depths of California, or an earthquake ravaged city in the South Island, or even a small district council an hour’s drive north of the city. This time it’s the city of Auckland, home of an amalgamation of local councils that were pulled together less than 5 years ago, with a view to the creation of a more effective organisation.

    Christchurch: Our City in Ruins (with apologies to Bruce Springsteen)

    Christchurch: Our City in Ruins (with apologies to Bruce Springsteen)

    Before I start with a new client, I usually jot down a few notes outlining my first impressions, preconceived ideas and what I think I will find. I often refer back to those initial notes, as they sometimes help me to stay on task as the risk of distraction threatens to take over in the new and needy organisation.
    I was privileged to be asked to conduct a review of the Central Christchurch Development Unit (CCDU) – the organisation within the Canterbury Earthquake Recovery Authority (CERA) responsible for leading the rebuild of the Christchurch CBD. The day before I started, I went for a walk around the dilapidated city. This is what I wrote that night.