At Telstra, I engaged Bruce to lead for me a critical review of an operating division within the Telstra Media portfolio, targeted at improving overall business performance through a refinement of the strategy and including customer value proposition, go-to-market execution and post sale customer care.  The output of the review was a number of recommendations, many of which were implemented, resulting in improved product performance, profitability and customer satisfaction scores. Bruce engaged very effectively with incumbent leaders, building trust and collaboration. I would recommend Bruce as a consultant to lead any business improvement project.

Had the hardest spot of the conference and lifted everyone. He is a true pro – ability to read the audience and adapt accordingly. Scored amazingly high on feedback forms. Would HIGHLY recommend. Loved him. Our delegates rated him 10 out of 10, which doesn’t happen very often!

As I mentioned to you when we spoke at conference, I found you to be very inspirational. I have implemented many of your principles back in my store and had great success. Every staff member is working towards the same goal, and we have a quick meeting every morning to reinstate the day’s objectives. As managers we know that simplicity is the key to running an effective business but we tend to over complicate things and end up getting confused about our focus, not to mention staff getting confused as well. Listening to you speak, it made me remember why keeping it simple is so important and reinstating that daily with your principles has been an enormous help to me since conference.

Bruce Cotterill has walked the walk and he has now very ably talked the talk. This book clearly identifies that excellence in business is a journey and not a destination. He has cleverly guided the reader down the leadership highway regardless of where they are commencing their trip. Bruce has considerable experience across a broad range of platforms and I found his ideas, examples and guidance insightful and, most importantly, practical. This book is a compelling read and there is something valuable in here for everyone, no matter what your experience or background may be. I am confident that it will provide added clarity and focus to your planning and help you with your leadership journey no matter how far down that road you are.

His understanding of our business, and awesome sense of humour made his presentation engaging and entertaining. Attendees rated him the best they have heard to date!

Bruce had the difficult job of being the closing presenter at the Rotary Youth Leadership Programme.  From the start he captivated the 30 young leaders in the room, making his leadership points clearly with interesting and real stories. It is amazing to see someone with such an extensive corporate background connecting so well with young people starting out their careers.  Everyone in the room could relate to the messages & there were many.  Outstanding!

Valuable and workable content – could have a week worth of teaching!! Never have enough knowledge, especially when the content is so relevant and achievable.

Bruce’s easy and personable manner was evident in his fabulous presentation with content that was simple, easy to follow, achievable and useful for any leader in business.

Bruce has a broad experience in leadership and shares his insights, tools and approaches through great story telling. Keeping leadership simple and focusing on what you want to achieve through great communication with your teams is the focus of the masterclass, with lots of practical ways to action changes to enhance your current leadership approach. Great investment in your future as a leader!