Inspiring Leaders

engage your people - manage millennials - GENERATE customer LOYALTY
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About Bruce

About Bruce

Inspiring leaders and managers to build champion teams and customers for life.

As a five time CEO and current Company Chairman and Director, Bruce is a proven transformation leader with extensive experience across a range of industries including real estate, media, financial services, technology and retail. He is a passionate leader of change, and he believes that better leadership is critical to improving business performance through people.

His various achievements include:

  • Led real estate giant Colliers out of the 1990’s property recession;
  • In six months took a single product from losing $600,000 per year to a $2.2 million profit;
  • Also led Kerry Packer’s ACP Media, and iconic NZ company Canterbury International;
  • Oversaw the largest debt restructure in NZ corporate history – $1.8 billion at Yellow Pages Group;
  • Has made over 2,000 speeches and presentations in NZ, Australia, Asia, UK and USA.

Bruce is now a professional director with a portfolio comprising six boards, is a highly regarded advisor to business leaders, and is one of Australasia’s leading conference keynote speakers.

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    keynote, conference And public speaking

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    Contact Bruce

    The best leaders don’t shout

    How to engage your people, manage millennials and get things done.

    In The Best Leaders Don’t Shout five time CEO Bruce Cotterill shares the lessons he learned fixing broken businesses and rebuilding shattered teams. In this jargon free book and enlightened pathway to improving business performance, Bruce tells memorable stories and shares simple tools, lists and templates, summaries and questions that will help everyone from CEOs to team leaders to build better workplaces, more engaged teams, and happier customers.

    Once you read this book, you’ll want a copy for each and every person on your leadership team. Your people will thank you, and so will your customers, and bank manager.

    This is a very powerful book filled with laser-focused insights on how to lead an organisation to great success. It is one of the few business books I would consider a must read.

    John Spence – USA Top 100 Business Thought Leader

    OveR 5000 copies sold IN NEW ZEALAND.

    Do you aspire to be a better leader?  purchase your copy today.

    Heard Lisa speak and to say it resonated was an understatement! Love your thinking and approach Lisa – thanks for sharing!

    Carol Brown - CEO Diversitas and RoleWorks
    Carol Brown - CEO

    I want to thank you, again, for your presentation.  I’ve attended many, many, professional presentations over the years, and yours was one of the best I’ve seen.  Both the style of presenting and — most important — the content were fabulous.  And your point about change and lack of predictability resonate with me, because I’ve been preaching to my students for years that advertising is all about change, and they should not only get comfortable with it, but should embrace it.

    Jef Richards, Professor & Chair, Advertising, Public Relations & Retailing Michigan State University, USA
    Jef Richards, Professor & Chair, Advertising, Public Relations & Retailing

    Great session on leadership and how to get the best our of your people. Highly recommended!

    David Latu, Rooms Division Manager The Heritage Hotel
    David Latu, Rooms Division Manager

    This book challenges the old adage  “leaders are born not made”. Calling on his wide CEO experience Bruce provides an insightful and practical reference to the key elements of leadership. I would recommend it to any aspiring leader wishing to fast track their skills and career.

    Gary Gwynne, Founder Colenso, Founder Rodd & Gunn, Professional Director 
    Gary Gwynne, Founder Colenso, Founder Rodd & Gunn, Professional Director

    Working with Lisa helped us identify opportunities, and things our team were willing and able to develop and contribute to the business. Without her contribution we would have no idea these opportunities existed. As an added bonus even the most sceptical of the staff valued and enjoyed the process. Her process and outcome suggestions also helped dissolve hierarchies so management could be honest that they don’t have all the answers, that the staff input is vital and appreciated, and that collaboratively the business can achieve so much more.

    Phillippa Duffy, General Manager University Bookshop - Otago
    Phillippa Duffy, General Manager

    A fantastic opportunity to get together with other leaders and work on my leadership skills. Bruce really gets you thinking but also makes sure you have a plan to put in place key actions. A great learning experience for any leader.

    Mark Hill-Rennie, Regional Manager ANZ
    Mark Hill-Rennie, Regional Manager

    I learnt a great deal out of the two days especially from Bruce’s stories. I walked around and talked to over 40 team members 4-5pm today. Feeling 10 feet tall and that’s actually one of the most enjoyable part of my career with ANZ to date.

    Jack Hou, Head of Asian/Migrant Bank, Retail & Business Banking Central ANZ Bank
    Jack Hou, Head of Asian/Migrant Bank, Retail & Business Banking Central

    Thoroughly enjoyable and refreshingly interesting and implementable.

    Kirsten Bishop, Manager Bayleys, Auckland North West
    Kirsten Bishop, Manager

    Bruce is a credible leader proven the number of experiences he’s had in turning businesses around! He has a simple yet effective approach to leadership that I believe will help you get instant results in your business. His classes will teach you how to drive a better culture and communicate more effectively with your people to drive business growth!

    Dinesh Sami, Branch Manager ANZ Bank
    Dinesh Sami, Branch Manager

    IN MY OPINION…

    Poor Customer Services leads to Fewer Sales

    Poor Customer Services leads to Fewer Sales

    by | Sep 18, 2019 |

    I’ve just spent a couple of weeks in Canada. Part pleasure, part business. At the time of writing I am a day or so away from returning to New Zealand. It’s often said that New Zealanders have a lot in common with Canadians. We are all the product of living in smaller...