An excellent handbook that reminds us of the distinction between management and leadership. The former is about sweat; the latter is more about vision, strategy and inspiration. Cotterill laces his prose with memorable aphorisms and intelligent reflections.  A very good read for reflective executives and eager students.

At Telstra, I engaged Bruce to lead for me a critical review of an operating division within the Telstra Media portfolio, targeted at improving overall business performance through a refinement of the strategy and including customer value proposition, go-to-market execution and post sale customer care.  The output of the review was a number of recommendations, many of which were implemented, resulting in improved product performance, profitability and customer satisfaction scores. Bruce engaged very effectively with incumbent leaders, building trust and collaboration. I would recommend Bruce as a consultant to lead any business improvement project.

Thanks for taking us through a very thought provoking couple of days, would recommend to anyone.

Bruce has a broad experience in leadership and shares his insights, tools and approaches through great story telling. Keeping leadership simple and focusing on what you want to achieve through great communication with your teams is the focus of the masterclass, with lots of practical ways to action changes to enhance your current leadership approach. Great investment in your future as a leader!

This course was enlightening, informative and a shot in the arm I needed. I feel I’m better armed after completing this course to tackle the daily challenges of managing people and building a profitable business. Bruce Cotterill is a fantastic speaker and I would recommend to any organisation that wants to succeed in business.

Brilliant Masterclass. The most engaging and tangible 2 day course I have attended. Bruce has given me some useful ideas and processes which all make sense without complexity. This will absolutely help me connect the dots to lead a successful team. If you want to achieve what you want to achieve, Bruce will make it happen!

You set the mood, the tone and appetite for more with your involvement and style that was sustained right through the day. Thank you for that and for being such a personable  and active force in the event.

Heard Lisa speak and to say it resonated was an understatement! Love your thinking and approach Lisa – thanks for sharing!

For over three decades I have observed Bruce transition from successful office solutions salesperson to inspiring Stanford Business School trained CEO, Director and Chairman.  In “The Best Leaders Don’t Shout” he now shares the lessons, insights and ideas, from his remarkable leadership journey.  I thoroughly recommend this book as compelling reading for any leader of business and people.